You may be eligible for reimbursement through a health savings account, health reimbursement account, or flexible spending account. Our payment processor will allow you to purchase using an HSA or FSA card. However, it's up to your insurance provider whether they will accept the charge.
Each insurance provider has their own guidelines for reimbursement. Contact your insurer to determine your eligibility for coverage and your out-of-pocket costs.
Please note we don't provide itemized receipts if your insurance company asks for them. However, we can send you a detailed email regarding your participation in our program along with a receipt of the program costs.
Our Clinical Care Team can also write a letter of medical necessity to support your reimbursement request.
If your insurance denies coverage, then you'll be responsible for the cost. If you have any questions, would like to receive the email or letter of necessity, or need more information, please contact our support team at firstname.lastname@example.org.